FAQs

  • Making a booking through Chamak Events is as easy as 1, 2, 3!

    Step 1:
    Select your rental duration at the top of your browser.  The rental duration will apply to all the items in your booking.

    Step 2: Select the products you would like for your event. Check out our pre-made packages to bundle & save!

    Step 3: Check out. When you check out, our team will receive your booking. Each booking is reviewed individually to ensure we are best suited to support your event. Once your booking is accepted you will receive an invoice for payment. Then, the only thing you need to worry about is how much fun you will have at your event!

  • For each booking, a deposit will be held amounting to 50% of the total cart value. This deposit is a refundable bond that essentially covers Chamak Events in the event that a customer fails to return all rented items or returns items in an unsatisfactory condition.

    Don't worry, as long as you return everything back and in one piece, the deposit amount will be handed straight back over to you!

  • No! Chamak Events is here to make your event planning process easy - our team will deliver, set-up, pack-down and collect all rental equipment.

  • For products that can be operated by the customer (you), our team will provide a comprehensive walkthrough on drop-off of the equipment and how to use it. In addition, there will be key instructions / operating manuals left with you for the event duration. If there are any questions or concerns during the event, we will leave a contact phone number with you to call at any time.

    Some products, are a little bit trickier. Products like the low lying fog machine, will require a team member from Chamak Events to operate. These costs are included in the product price.